Create seamless workflow with a
Caredove + AlayaCare
integration
Beautify access to your home and community services.
Grow your business and streamline inbound referrals
Caredove provides AlayaCare customers with additional eReferral entry points to serve more clients and streamline intake.
Receive online referrals from:
→ Your organization website
→ Franchise-finder map tools
→ Local service directories
→ Search engines
→ Regional Caredove networks
→ Trusted clinicians
→ Other community and home care providers
→ Integrated systems (e.g., EMRs)
How it works.
Watch the integration in action
See Caredove send referrals to the AlayaCare system across three eReferral entry points.
Benefits to receiving referrals in Caredove
Stop duplicating client data from system to system. Streamline your referral access and management process so only qualified, admitted client data is populated in AlayaCare.
Automatic Population
Client data that is entered on a Caredove form will automatically pre-populate the client profile in AlayaCare upon admission.
Secure eReferral Forms
Create beautiful online referral forms to collect client data. With logic based form fields, curate the intake questions based on who is filling out the form and what service they are requesting.
Online
Bookings
Receive public service requests through your website. Self-referrals to any service can be booked, and assigned to the right intake team member at your organization.
Location
Finder
Display your service catchment areas on your website. Allow clients to discover what services deliver care directly to their home and send a service request.
Franchise Referral Management
Do you manage a franchised home care company? Track referral activity, outcomes and other metrics across each branch, to ensure each location is running smoothly.
Franchise Territory Management
Audit coverage area gaps across franchises, and map out unsold territories for future franchise expansion opportunities.
Enhanced Service Marketing
Market your services across multiple Caredove networks. Increase lead traffic by leveraging other HL7 FHIR API integrations and boosted SEO listings.
Curated Lead Management
Qualify and prioritize leads in Caredove before creating a client profile in AlayaCare. Enable trusted referrers to send you direct referrals and provide real time updates.
Standard Integration
Manage inbound referrals from all entry points in your Caredove referral inbox. Triage and prioritize leads before pushing qualified client information into AlayaCare, or optionally send all new referral data directly into Alayacare, depending on your workflow.
Import fields such as:
Meta Data
- Transmission Date
- Request Date
Client Demographics
- First Name
- Last Name
- Gender
- Birthday
- Language
- Phone Main
- Phone Other
- Address 1 Suite
- Address 1 Street
- Address 1 City
- Address 1 State Province
- Address 1 Zip Postal Code
- Address 1 Country
- Health Card
- Health Card Version
Client Contacts
Up to 3 contacts
- Contact Type
- Contact Relationship
- First Name
- Last Name
- Phone Main
- Phone Other
- Address Suite
- Address Street
- Address City
- Address State/Province
- Address Zip Postal Code
- Address Country
Request Details
- Request Type (e.g. "Service Request")
- Caredove Referral ID
- Authored Date
- Closed Date
- Archived Date
- Other External Identifiers (e.g. "CHRIS-123456")
- Caredove Status
- Caredove Sub Status
- Caredove Full Status
- Source
- Reason for Referral
- Questionnaire
Service Details
- Service External ID
- Service Name
- Service Organization Name
- Service Organization ID
Provider Details
- Provider ID
- Provider First Name
- Provider Last Name
- Provider Job Title
- Provider Employer
Contact us about custom integrations and mapping of fields that are not in the standard integration list above.
