Search across a trusted collection of services and securely refer clients with Clinician eRefer

Launch a custom-branded, localized community service search interface for qualified clinicians, coordinated access staff, and other trusted partners.

Clinician eRefer is ideal for:

Coordinated access teams, initiative leaders, funders

Custom-branded, localized, community service search

Clinical referrals can be sent by local navigators, trusted clinicians, or through sending systems like Ocean and CHRIS. Caredove’s backend interface allows logged-in clinicians to send referrals, monitor their status, and securely communicate with providers about the client.

Packed with features.

We provide tools to empower clinicians to find relevant services and securely refer clients.

Location Search

Help clients find the right services in their community with advanced location search.

Create a Network

Display a set of trusted services within a coordinated network, or one organization.

Waitlist Management

Enable waitlists for your workshops and capture leads when classes are full.

Self-Assessments

Pick a self-screening tool so clients can accurately self-refer to the right program.

SMS Updates

Send appointment reminders, changes and cancellations via text message.

Multi-Language

Allow clients to filter and select services by the language they are delivered in.

Invite to Book

Send clients an email invitation to pick an appointment time for your service.

Secure & Compliant

Caredove public service requests are always HIPAA and PIPEDA compliant.

Sync with Outlook

Show booked appointments from a Caredove calendar in the provider’s Outlook calendar.

Manage all your services and workshops in Caredove

Create all your services and workshops in Caredove and publish buttons to your website for clients to easily request service. Send invitations and appointment reminders, enable waitlists, and print workshop attendance sheets all from one easy platform.

Invite clients to sign up for service

Send clients and callers an email invitation to schedule an intake for a selected service. Allow them to find the closest clinic, or choose the next available appointment time. Clients will receive appointment reminders via email or SMS.

Track leads with advanced intake tools

Streamline your lead pipeline with Caredove's Referral Inbox workflow configurations, or integrate Caredove to your Client Management System to manage all your prospective clients in one place.

Allow public access to a network of community services

Publish a website advertising your network of trusted community service partners. Allow the public to choose their preferred organization, appointment time, or service from a single website.

Track activity and report on outcomes

Learn what services are producing better outcomes. Track referral & workflow activity across your team. Measure outcomes for outgoing referrals to community services and engage fully with your broader network of care.

Get in touch with our experts to build your custom Clinician eReferral solution. We have developed a variety of solutions designed to simplify service access and address sector-specific or geographic challenges.

Not sure where to start?