Search across a trusted collection of services and securely refer clients with
Clinician eRefer
Launch a custom-branded, localized community service search interface for qualified clinicians, coordinated access staff, and other trusted partners.
Clinician eRefer is ideal for:
Coordinated access teams, initiative leaders, funders

Custom-branded, localized, community service search
Clinical referrals can be sent by local navigators, trusted clinicians, or through sending systems like Ocean and CHRIS. Caredove’s backend interface allows logged-in clinicians to send referrals, monitor their status, and securely communicate with providers about the client.
Packed with features.
We provide tools to empower clinicians to find relevant services and securely refer clients.
Location Search
Help clients find the right services in their community with advanced location search.
Create a Network
Display a set of trusted services within a coordinated network, or one organization.
Waitlist Management
Enable waitlists for your workshops and capture leads when classes are full.
Self-Assessments
Pick a self-screening tool so clients can accurately self-refer to the right program.
SMS Updates
Send appointment reminders, changes and cancellations via text message.
Multi-Language
Allow clients to filter and select services by the language they are delivered in.
Invite to Book
Send clients an email invitation to pick an appointment time for your service.
Secure & Compliant
Caredove public service requests are always HIPAA and PIPEDA compliant.
Sync with Outlook
Show booked appointments from a Caredove calendar in the provider’s Outlook calendar.
Manage all your services and workshops in Caredove
Create all your services and workshops in Caredove and publish buttons to your website for clients to easily request service. Send invitations and appointment reminders, enable waitlists, and print workshop attendance sheets all from one easy platform.
Invite clients to sign up for service
Send clients and callers an email invitation to schedule an intake for a selected service. Allow them to find the closest clinic, or choose the next available appointment time. Clients will receive appointment reminders via email or SMS.
Track leads with advanced intake tools
Streamline your lead pipeline with Caredove's Referral Inbox workflow configurations, or integrate Caredove to your Client Management System to manage all your prospective clients in one place.
Allow public access to a network of community services
Publish a website advertising your network of trusted community service partners. Allow the public to choose their preferred organization, appointment time, or service from a single website.
Track activity and report on outcomes
Learn what services are producing better outcomes. Track referral & workflow activity across your team. Measure outcomes for outgoing referrals to community services and engage fully with your broader network of care.
Get in touch with our experts to build your custom Clinician eReferral solution. We have developed a variety of solutions designed to simplify service access and address sector-specific or geographic challenges.